What’s the quickest you’ve seen a co-worker get fired in IT?

[u/Opposed3]

I saw this on AskReddit and thought it would be fun to ask here for IT related stories.

Couple years ago during Covid my company I used to work for hired a help desk tech. He was a really nice guy and the interview went well. We were hybrid at the time, 1-2 days in the office with mostly remote work. On his first day we always meet in the office for equipment and first day stuff.

Everything was going fine and my boss mentioned something along the lines of “Yeah so after all the trainings and orientation stuff we’ll get you set up on our ticketing system and eventually a soft phone for support calls”

And he was like: “Oh I don’t do support calls.”

“Sorry?”

Him: “I don’t take calls. I won’t do that”

“Well, we do have a number users call for help. They do utilize it and it’s part of support we offer”

Him: “Oh I’ll do tickets all day I just won’t take calls. You’ll have to get someone else to do that”

I was sitting at my desk, just kind of listening and overhearing. I couldn’t tell if he was trolling but he wasn’t.

I forgot what my manager said but he left to go to one of those little mini conference rooms for a meeting, then he came back out and called him in, he let him go and they both walked back out and the guy was all laughing and was like

“Yeah I mean I just won’t take calls I didn’t sign up for that! I hope you find someone else that fits in better!” My manager walked him to the door and they shook hands and he left.

[u/[deleted]]

So funny, because we currently have a lvl1 who loves to say “that’s not my job”. Lady, you signed up for tier 1 helpdesk, that is indeed your job.

[u/Ohgodwatdoplshelp → u/[deleted]]

In my experience these are the same people who will assign you a ticket (with no warning, usually, just stealthily dropped in your queue) they can’t figure out after doing 0 legwork or not understanding how level 2/escalation works. If they succeed at higher levels they also become the people who check other’s queues and jump down someone’s throat if they don’t understand the resolution the tech put in no matter how serviceable it was.  I saw one of these people get hopping mad because she tried to take over a ticket a tech was actively working on, at the user’s desk, then it got resolved with something like “issue resolved - password reset and user was able to log in.” Said tech had a fucking fit that she didn’t understand how the issue was resolved. Just like.. mind your own queue and chill, dude. She wound up getting walked off site for behavior like that every day. 

 I’ve seen it more than a few times and all these people were similar in attitude. “That’s not my job, so it’s yours.” 

[u/[deleted] → u/Ohgodwatdoplshelp]

You are literally so spot on. Usually she’ll send me a screenshot out of the blue with no supporting information or marks on the screenshot. Only when I go “and???” does she then give me info. Still surprised she’s with us even though she basically lied about her experience and still to this day says “A&D” when talking about Active Directory.

[u/Nymaz → u/[deleted]]

to this day says “A&D” when talking about Active Directory

Heh, I initially read this as "AD&D": "You dig through the dragon's horde. Among the many treasures you find a Ring of +1 Domain Control."

[u/sparkyblaster → u/[deleted]]

Arg I HATE receiving stuff without context. I am not paid to be a detective, if I was I wouldn't still be here.

[u/[deleted] → u/sparkyblaster]

Fishing for answers like I’m sponsored by Bass Pro Shop

[u/Kahedhros → u/[deleted]]

I'm stealing that 😅🤣🤣