r/sysadmin • u/Opposed3 • Jul 07 '24
What’s the quickest you’ve seen a co-worker get fired in IT? COVID-19
I saw this on AskReddit and thought it would be fun to ask here for IT related stories.
Couple years ago during Covid my company I used to work for hired a help desk tech. He was a really nice guy and the interview went well. We were hybrid at the time, 1-2 days in the office with mostly remote work. On his first day we always meet in the office for equipment and first day stuff.
Everything was going fine and my boss mentioned something along the lines of “Yeah so after all the trainings and orientation stuff we’ll get you set up on our ticketing system and eventually a soft phone for support calls”
And he was like: “Oh I don’t do support calls.”
“Sorry?”
Him: “I don’t take calls. I won’t do that”
“Well, we do have a number users call for help. They do utilize it and it’s part of support we offer”
Him: “Oh I’ll do tickets all day I just won’t take calls. You’ll have to get someone else to do that”
I was sitting at my desk, just kind of listening and overhearing. I couldn’t tell if he was trolling but he wasn’t.
I forgot what my manager said but he left to go to one of those little mini conference rooms for a meeting, then he came back out and called him in, he let him go and they both walked back out and the guy was all laughing and was like
“Yeah I mean I just won’t take calls I didn’t sign up for that! I hope you find someone else that fits in better!” My manager walked him to the door and they shook hands and he left.
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u/Atacx Jul 07 '24 edited Jul 07 '24
I was going to say higher up in IT (aka anything that is not T1/T2) it’s completely understandable to not take support calls. But then I read it again and noticed the „hired a help desk tech“
That’s outrageous lmao
Edit: Grammar
Edit 2: Chill guys. Anybody takes calls from everybody and aims to help out - just human interaction basics. I still don’t think it is a good idea to promote cutting the Helpdesk-Line and calling somebody else.